Knowledge Hub
You can learn more from our asked questions
We know you’re probably new here and got some questions. So we have answered the most frequently asked ones.
What type of tenders are normally listed by organizations?
Examples include: vehicles, stationery, tyres, spare parts, promotional items, printing services, office equipment, cleaning materials, books, furniture, construction, plumbing, electrical, works, roads, catering, care services, foodstuff, transportation and logistics services, refuse collection, it hardware, consultants, maintenance, etc.
How do I download tenders on your website?
https://tender.co.ke/tenders/
Do I need to attach tender receipt on my bid?
Some organizations especially NGOs and private sectors sell their tender documents hence one needs to attach payment receipts on the tender document.
How long does it take to get feedback on tenders that I participated in?
It’s convenient to check at least a month after tender closure as only a handful of organizations give feedback s in writing promptly to all candidates after the relevant decisions are made. Let our account manager on www.tender.co.ke do that for you
How much does a tender document cost?
For government tenders Kshs. 1000 for hardcopies. Downloaded copies, prequalification and EOI’s are free
Do you have preference on performance security and do I need to submit with my tender document?
Performance Security should be from a Reputable Bank or Cash or Letter of Credit. This is required after Letter of Award is issued to the successful bidder.
Does Tender Point cover private sector opportunities?
Yes
What are your subscription terms and conditions?
We have our policies listed on www.tender.co.ke
Are international firms allowed to participate in government tenders?
When tenders are advertised at national level, international bidders are not allowed to participate; however, when International Competitive Bidding method is used, national bidders can also participate.
If I arrive while the Bid Opening Session is still on, will my bid be accepted?
No
Where can I get information on tenders awarded
We list on www.tenders.co.ke
What is the difference between Tender and eTenders?
Tender is submitted in hard copy format whereas e-tenders is submitted through electronic media like email
How much time can I expect to spend on preparing a tender?
It is difficult to say, as so much depends on the complexity of each specific tender document. However your account manager in our portal at www.tender.co.ke takes minutes as they are professionals
Can you assist in purchase of goods?
Yes, we have a vast know how and connections with the best distributors and manufacturers in the country.
Are evaluation criteria other than those identified in the document used?
No. The evaluation panel can only evaluate your proposal in accordance with the criteria they have set aside. In some tender documents you will be asked to sign an agreement that you accept your submission to be evaluated in that criteria.
How much detail should I include in my proposal?
Ensure your bid stands out from everyone else’s and by having all the necessary certificates required for that tender like The Certificate of Incorporation, KRA Pin certificate, Tax Compliance, AGPO, NCA, NHIF, NSSF Compliance, County Council Business Permit and even CR12 . Call our call Centre and let our account managers walk with you.
Can I send my tender through email?
Usually the tender document should be delivered in hardcopy but due to the situation brought about by COVID-19 SOME organizations do accept electronic bid and prequalification submission. However carefully and clearly read the tender document to ensure you are clear on where the tender document should be submitted and how. Our portal at tender.co.ke summarizes the most basic important things for the client
How are tenders evaluated?
Always read the tender documents fully and clearly gladly at tender.co.ke we have already done that and summarized the most basic important things you need better placed to win the tender bid
What payment method do you accept?
We accept Lipa na Mpesa on our portal. When you choose a service on the portal all the procedure is laid down for you.
Do you Allow refunds?
No. We don’t allow refunds however another service can be done to cover for that expense.
When will I receive my Quotation?
Upon receipt of payment,it will take a maximum of 2 working days to receive your quotation.
How do I find out about supplier opportunities?
On www.tender.co.ke we list tenders within and across Kenya, East and Central Africa expanding to West and South Africa
How do I register on the portal?
Click the tender you wish to apply for on www.tender.co.ke and you will be prompted to sign up enter your email a confirmation will be sent for activation which literally takes seconds thereafter purchase a membership paying via Mobile money then you have a whole months document access for all hundreds of tenders listed daily
I would love to work for you how do I find out about vacancies?
Vacancies will be posted on our website and social media platforms when they arise.
I’m registered under the special category in various organizations, what do I need to access business opportunities?
With our account manager we do all this follow up for you at a small fee and give you real time feedback
Where do I Channel clarifications on your services?
Forward your clarification request to info@tender.co.ke or just WhatsApp us or give us a call on 0726895860
How do I get additional information on tenders advertised i.e. addendum, drawings, BOQ’s?
www.tender.co.ke we list all clarifications on various documents
Which is the acceptable format of tender security (bid bond)?
In Kenya The format is as prescribed in section 51 of the PPDA;
· Cash
· Bank Guarantee
· Insurance Company approved by PPRA
· Letter of Credit
· Cash
· Bank Guarantee
· Insurance Company approved by PPRA
· Letter of Credit
What are Contract Award Notices?
We list all successful tenders so you can check whether your bid qualified
Do you provide tender training when I sign up?
Yes. Email us and a session will be booked immediately with our top consultants at tender point
What is the difference between a Bid Bond/Security and Performance Bond?
The Bid Security is the security instrument required to ensure that a bid remains valid during the period stated in the bidding document; it is returned to the unsuccessful bidder(s) after the concluding and to the successful bidder after signing of the contract.
The Performance Bond is the security instrument required to ensure that the supplier/ contractor honours the terms and conditions of its contract.
The Performance Bond is the security instrument required to ensure that the supplier/ contractor honours the terms and conditions of its contract.
What is an “Expression of Interest” used in the procurement process?
“Expression of Interest” is a pre-qualification stage used to identify realistic candidates for the contract.
My bid was the lowest at bid opening, somebody else got the contract. Why was the contract not awarded to me?
Even though a bid is the lowest at bid opening, if it is not responsive enough to all the instructions.
What is a tender document?
A tender document is the document which contains all terms and condition of the items/services to be procured by the tenderer. We include all tender documents on our listed tenders on www.tender.co.ke
Is there any way the bidder gets the refund of tender document fee, in case he is not successful?
No.
What is going to win a tender contract?
Your ability to meet all the requirements as indicated by of the organization. Make sure you have all the documents needed for the tender
Can I sub-contract once I get a tender?
Yes, as long as no conflict of interest is created by your doing so. However, confirm with the organization you have applied to about their policies as most organizations don’t allow
Tender preparation is costly – can I be reimbursed for my expenses?
No, unfortunately bidding for tenders and costs associated with preparing for tenders are the tenderers responsibility and are mostly non-refundable.
How important are the closing date and time?
Very crucial once you miss a deadline that tender document is wasted and late submissions are not allowed to enhance transparency
If I have concerns about the tendering process where I applied what do I do?
First Conduct the organization to ask for further information why your bid was unsuccessful if unsuccessful head to Public Procurement Regulatory Authority where you lodge the complaint.
Do you charge subscription fee?
No, we do not charge subscription fee, its free to log in, however we charge a small fee as per the services rendered as outlined in the portal.
Still Got a Question?
Head office address:
Sonalux House
Moi Ave, Nairobi Kenya.
Moi Ave, Nairobi Kenya.
Call for help:
0726895860
Mail for information:
info@tender.co.ke
portal@tender.co.ke
portal@tender.co.ke
For any inquiries call or email us. Always happy to respond to you!!
